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The Insurtech Summit
The Insurtech Summit

The CX Advantage

The Insurtech Playbook for
Authentic Customer Experience

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Join us LIVE on May 19, 2026

Why Attend the The Insurtech Summit?

Learn from the Experts

Our speakers are the best in the industry and will share their knowledge and insights with you.

Network with Peers

Connect with other professionals in the industry and share your experiences.

Get Inspired

Hear from industry leaders and get inspired to take your business to the next level.

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Get the latest news and updates on the industry and stay ahead of the curve.

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Industry Experts Meet the Speakers

Our speakers are the best in the industry and will share their knowledge and insights with you.

Host
Elizabeth Blosfield

Elizabeth Blosfield

Deputy Editor

Carrier Management

Host
Andrea Wells

Andrea Wells

Vice President, Content

Insurance Journal

Host
Allen Laman

Allen Laman

Content Editor

Insurance Journal

Host
Ezra Amacher

Ezra Amacher

Content Editor

Insurance Journal

Calling All Speakers Want to be a Speaker?

We are looking for experts to join the discussion at Carrier Management's InsurTech Virtual Summit 2026: The CX Advantage – The InsurTech playbook for authentic customer experience! Do your areas of expertise include simplifying workflows, piloting and scaling AI platforms, navigating complex risks, or using AI to train adjusters and enhance claims proficiency? We want to hear from you!

Apply To Be A Speaker

Last year's line up was 🔥

Here are the knowledgeable speakers that gave their expert insights last year.
As we get closer to the event, we'll announce this year's rock stars.

Ryan Baillargeon

Ryan Baillargeon

Insurance Industry Lead

Glia

Michael Parcelli

Michael Parcelli

Senior VP and Client Partner, MGA Operations for the Americas

Xceedance

Margeaux Giles

Margeaux Giles

CEO

Irys

Ryan Griffin

Ryan Griffin

Partner, Financial Lines - Cyber

McGill and Partners

John Spottiswood

John Spottiswood

Chief Operating Officer

Jerry

Marcus Daley

Marcus Daley

Technical Co-Founder

NeuralMetrics

Jean Finnegan

Jean Finnegan

VP of Enterprise Innovation

Nationwide

James Benham

James Benham

Co-Founder and CEO

JBK

Scott Seaman

Scott Seaman

Partner

Hinshaw

Caitlin Saenz

Caitlin Saenz

Chief Operating Officer

CoverHound

Alexis Vaughn

Alexis Vaughn

Founder and CEO

Off Course Consulting

Harry Langdale

Harry Langdale

Global VP of Partnerships

Resilience

Tom Wilde

Tom Wilde

CEO

Indico Data

Bernadette Leh

Bernadette Leh

President

Sunlight Simplify

Sponsor
Sully McConnell

Sully McConnell

Head of Insurance

Snowflake

Sponsor
John Heisler

John Heisler

Senior AI Specialist

Snowflake

Sponsor
Spencer James

Spencer James

Founding Engineer

Agentech

Sponsor
Jimi Hendrix

Jimi Hendrix

Senior Solutions Engineer

Glia

Did you miss last year's event?

Check out these samples from last year's event to see what to expect.

The Agenda

It's a full day of speakers and presentations you can access from your home or office. Here is the agenda for the day.

9am PT
12pm ET
Hosts
Elizabeth Blosfield

Panel 1: Scaling Customer Experience

In insurance, customer experience isn't just about sleek interfaces but removing friction from complex workflows so carriers can move faster and serve customers more effectively. This panel explores how InsurTech platforms are redesigning the day-to-day experience for underwriters, brokers, claims teams, and insureds, and why that experience determines whether new technology gets adopted.
Show More Show Less
10am PT
1pm ET
Hosts
Elizabeth Blosfield

Panel 2: Beyond the Pilot: Why Some Insurance AI Fails and What Actually Scales

After years of experimentation, insurers are confronting a hard challenge: AI pilots that never deliver ROI. This panel examines why some tools and proofs of concept fall short and what distinguishes AI initiatives that truly scale. Panelists will discuss whether the future belongs to AI-native platforms or hybrid approaches, and how carriers can move from experimentation to measurable business impact.
Show More Show Less
11am PT
2pm ET
Hosts
Elizabeth Blosfield

Panel 3: Making Decisions in Difficult Risk Environments

Today's risk environment is defined by complexity with interconnected exposures, evolving threats, and overwhelming volumes of data that can obscure rather than clarify decision-making. For insurers, the challenge is no longer accessing information, but transforming it into confidence when decisions matter most.
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12pm PT
3pm ET
Hosts
Elizabeth Blosfield

Panel 4: How AI Is Redefining Claims Training and Customer Experience

Great claims experiences depend on skilled, confident adjusters, but traditionally, that expertise has taken years to develop. With an aging workforce, growing talent gaps, and increasingly complex risks, insurers no longer have years to build claims proficiency. This panel explores how AI-driven training tools are transforming how claims professionals learn, practice, and perform.
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The Insurtech Summit Presented by Claims Journal

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© 2026 The Insurtech Summit. All Rights Reserved

Elizabeth Blosfield
Host

Elizabeth Blosfield

Deputy Editor

Carrier Management

Elizabeth is Deputy Editor at Carrier Management. She hosts The Insuring Cyber Podcast and Between the Lines, a quarterly video series exploring topics in Carrier Management's latest magazine edition. Elizabeth can be reached at eblosfield@wellsmedia.com.

Andrea Wells
Host

Andrea Wells

Vice President, Content

Insurance Journal

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years' experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal\'s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. Andrea can be reached at awells@wellsmedia.com.

Allen Laman
Host

Allen Laman

Content Editor

Insurance Journal

Allen Laman is Content Editor for Insurance Journal and Wells Media Group. He is an experienced media professional with a demonstrated history of producing award-winning content in fast-paced environments. Allen can be reached at alaman@wellsmedia.com.

Ezra Amacher
Host

Ezra Amacher

Content Editor

Insurance Journal

Ezra Amacher is the Midwest / South Central Editor at Insurance Journal. He is an award-winning insurance reporter with experience covering topics including litigation, nuclear verdicts, catastrophes, regulation and more. Ezra can be reached at eamacher@wellsmedia.com.