Keynote:

🔥Sean Burgess, Chief Claims Officer at Lemonade, sits down for a fireside chat at Carrier Management’s 2024 InsurTech Summit to discuss Lemonade’s use of artificial intelligence technology for claims.

🤖 Lemonade uses AI robots to make its internal and external processes more efficient – the most well-known of these bots being AI Jim, who broke a world record last year! 💡The conversation will span a variety of topics, from some of AI’s benefits in claims, such as instant claim settlements, fraud detection, and increased efficiency to how Lemonade has managed to significantly improve its loss ratio with the use of AI.

🤔 Burgess will also dive into some of the ethical concerns regarding AI use in claims. He’ll discuss the internal structures Lemonade has developed, such as an AI ethics and fairness committee, to ensure fair use of AI, and outline how insurers can navigate these challenges.

Don't miss out on this insightful conversation! 🌟 #InsurTech #AIinClaims #EthicalAI #Innovation #InsuranceIndustry 🍋

Expert Panel on AI for claims:

🎤 In this session, Frank Giaoui, founder and CEO of Optimalex, and Shane Riedman, vice president and general manager of anti-fraud analytics at Verisk, explore the applications of artificial intelligence in claims processing.

🗣️They’ll discuss how AI can make human-driven processes more efficient, fair, and timely in the claims management space, and they’ll address concerns regarding the challenges of AI in claims, such as data privacy and bias.

🔬 As the panelists delve into embracing AI’s benefits and navigating its challenges, they’ll unveil how AI 🤖, machine learning, and predictive analytics are reshaping insurance claims and enhancing the insurer/insured relationship. They’ll also offer their top advice for ambitious leaders eager to embrace this transformative change.

Make sure you catch this enlightening discussion! 🚀💼🔍 #AIinClaims #Efficiency #DataPrivacy #Bias #InsurTech #MachineLearning #PredictiveAnalytics

In this session, panelists Max Bruner, founder and CEO of Anzen Insurance, and Marcus Daley, technical co-founder of NeuralMetrics, will dive deep into the transformative role artificial intelligence is playing in insurance underwriting. 🤖 They’ll offer advice to insurance carriers for harnessing AI to sort data and make the underwriting process more efficient, including the importance of using accurate and structured data to train the AI models. 📊

The panelists will discuss how the use of AI technology can give insurers a competitive edge in a fast-growing industry, and they’ll address technical and operational barriers insurers face that can slow the process of adopting new technologies. 🏢

They'll also discuss steps insurers can take to not only navigate the evolving regulatory framework around the use of AI in insurance, but to monitor and audit their AI models. 📝 Max and Marcus share their best advice for insurers who are just getting started with implementing AI into their business, and they’ll take a look into the future of AI in insurance underwriting. 🔍

#AIinInsurance #DataDriven #TechTransformation #RegulatoryCompliance

🌟 Chetan Kandhari, chief innovation and digital officer at Nationwide, will share how the company uses artificial intelligence to enhance the customer experience in this keynote session.

💡 He’ll provide insights into the concept of “bionic” or augmented intelligence, highlighting the collaboration between people and machines that’s transforming how customers interact with their insurers.

Kandhari will advise insurers on how they can make this collaboration possible by retaining the human touch in decision making while using AI technology to meet customer needs more efficiently.

He’ll discuss future plans for the use of AI at Nationwide and his hopes for AI to improve the insurance industry’s reputation, driving more trust and value into the industry.

🚀 Don't miss out on this enlightening session! Tune in now! 📺

#AI #CustomerExperience #InsurTech #Innovation #DigitalTransformation #Trust #Value #Nationwide 🤖

In this interactive session, Vishaal Hariprisad – or V8 – co-founder and CEO of Resilience, will dive into the evolving cybersecurity challenges faced by companies. 🌊

In a 15-minute fireside chat, he’ll discuss the current cyber threat landscape, the increasing frequency of data breaches and the growing threat of ransomware attacks. 🔥 He’ll also talk about the financial impact of ransomware compared to data breaches and how all of this affects cyber insurers. 💰

Then, the discussion will open up to the audience for 15-minutes of viewer Q&A on how to manage cybersecurity and what insurers or their clients should be paying attention to right now in the cyber landscape. 💬

🔒💻 #CyberSecurity #DataBreach #Ransomware #CyberInsurers #Q&A #StayInformed #WatchNow 📺

AI for Talent Acquisition:

This conversation with Darien Acosta, chief AI officer at Cover Whale, and Behzad Salehoun, Canada insurance lead at Capco, will explore the integration of AI in the insurance industry within talent management and customer service. 🤖🏦

The panelists will discuss how AI is being used to enhance company culture, improve customer interactions, and even in employee training by simulating real-world scenarios and developing learning models. 💼👥📈

Salehoun and Acosta will share their best advice for AI implementation in the talent process, including monitoring it for bias, ensuring data privacy, and navigating regulatory considerations. Tune in to this panel to explore the future of AI in insurance talent management! 🎙️🔍 #AIinInsurance #TalentManagement #CustomerService #FutureofAI

AI For Payments:

Panelists Jeff Pharis, head of product management at ePayPolicy, and Maarten Callaert, chief operating officer and co-founder of Paperbox.ai, will 🗣️ discuss the impact of artificial intelligence and digital technology on payment processing in insurance.

Pharis has a background in product management, and Callaert has a decade of experience in data analytics. They’ll highlight the importance of embracing digital forms of payment 💳 and the benefits of automation to improve efficiency, as well as the role of artificial intelligence in fraud detection 🔍 and maintaining data privacy.

Both speakers will share advice on finding the right partners if outsourcing payments to third-party vendors while maintaining control of the process internally, and they’ll discuss how they see AI continuing to play a significant role in reshaping the insurance payment process and leading to a customer-friendly experience. 🚀 Stay ahead in this evolving landscape by tuning in! 🎬

#AI #Insurance #DigitalPayments #Innovation #Tech

Join Michael Berger, head of Munich Re's Insure AI team, and Holly Goodman, board-certified labor and employment attorney and shareholder at law firm Gunster, as they discuss the challenges companies and insurers alike face in their use of AI. 🤖 They’ll discuss how to navigate challenges such as unintentional bias and discrimination, AI hallucination, and intellectual property concerns. 💡 On the insurance side, Michael and Holly will also discuss the coverage gaps that exist for certain AI-related risks and growing litigation related to insurers' use of AI.

📈 The two panelists will also share their views on the current regulatory environment for AI and the challenges for businesses and insurers operating across multiple states with various AI regulations in place. Secure your spot! Register today to catch this panel and stay ahead in the industry. 📅🔒

#DontMissOut #StayAhead🌐 #AIChallenges #InsureAI #Insurance #RegulatoryEnvironment